Warranty & Returns

 

Refurbished Desktop Computer

3 Month Standard Warranty - 1 Year warranty upgrade available. From purchase date. Covers system hardware for the warranty term. Warranty is performed in house by CD Computers.

Refurbished Laptop Computer

3 Month Standard Warranty – 1 Year warranty upgrade available. From purchase date. Covers system hardware for the warranty term. Warranty is performed in house by CD Computers.

New Desktop Computers 1 Year Warranty. From purchase date. Hardware Warranty from the manufacturer (ie. Acer, HP, etc) of the computer. If the system cannot be fixed in house CD Computers will back up your user data and ship it to the computer manufacturer. When the system is returned we will do a full system setup and integrate your user data.
New Laptop Computers

1 Year Warranty. From purchase date. Hardware Warranty from the manufacturer (ie. Acer, HP, etc) of the computer. If the system cannot be fixed in house CD Computers will back up your user data and ship it to the computer manufacturer. When the system is returned we will do a full system setup and integrate your user data.

Laptop Power Supplies Power supplies come with a 3 month hardware warranty. Must be accompanied with original receipt. Warranty void if any physical damage.
Service Work

All in store technical services come with a 30 – day limited warranty. If your system displays the same symptoms within 30 days of any cleanup you can bring it in and have it looked at by your original technician for no extra charge.

Cell Phones & iPad Digitizer / LCD Panles

Parts come with a 30 day replacement warranty. If they do not function within the 30 day period they will be replaced. All replacements are done at the discretion of CD Computers. Longer warranties are not provided, warranty is not up-gradable.

Hardware

Hard Drives - 1 Year Limited Warranty RAM - 1 Year Limited Warranty LED Panel - 1 Year Limited Warranty All hardware replaced by CD Computers comes with a 30-day limited warranty on labour.

Returns


All returns must be made within 7 days of invoice and be accompanied by a receipt. Unopened Packages - Full Refund. Opened packages - 20% Restocking Fee. No returns on Desktops, Laptops or opened Software.